Shipping Information:
All items are hand packaged carefully and beautifully to ensure they arrive to you safely and in top condition. Products such as fine art prints and original artworks are packaged with archival and recyclable cello bags and mat board, which are then wrapped in acid free tissue paper. Depending on the product they will either be shipped in rigid mailers, envelopes or compostable bubble mailers.
Shipping fees include packing materials cost.
All originals and fine art prints are sent via Australia Post, with signature upon delivery and also with tracking provided.
Sticker only orders will be sent with letter mail (postage stamp and envelope) to keep shipping costs down. This will not include tracking.
We ship worldwide!
However all customs fees or import duties are the responsibility of the buyer. Please make yourself aware of your country’s policies before purchasing.
You will be notified when your package is on it’s way, with the tracking information provided if applicable. Please allow up to 3-5 days for your package to be shipped, especially if it is a made to order product such as fine art prints.
Returns Policy
If you would like a refund or exchange, please contact me within 7 days of receiving your package. If more than 7 days has gone by since the day of delivery, then no refund or exchange will be offered.
The buyer is responsible for return postage and items must be in original, undamaged condition. No amount can be refunded until the items has been returned in an undamaged condition.
Additional non-returnable items:
Gift cards.
Digital downloads, downloadable products.
Custom or personalised orders.